Our Room Policy

For the safety, privacy and consideration of our guests at Catbird Ridge, the following policies apply.
Please read before contacting us to book your stay. We want your visit to be a great one.

  • We are offer non smoking, adult accommodation. No pets permitted.
  • There is a two person per room maximum occupancy and no unregistered guests are permitted in or around the property.
  • We have a two night minimum stay and three night minimum stay on long or holiday weekends, we generally don’t accept last minute walk in guests.
  • We require a 50% non-refundable deposit at time of booking, the balance due two weeks prior to your stay. We cannot refund any payments unless and until a cancelled booking is re booked and paid for by a new party.
  • You will need to send a photo or scan of valid photo ID at time of booking and present that same ID upon arrival.
  • Deposit and payment can be made by e-transfer or credit card. No cash refunds will be possible.
  • Check in time is from 4 to 6 pm, check out is by 11 am.
  • Alergens may be present, we do use dairy, nuts and gluten from time to time and there is a yellow Labrador retriever in the house. The extensive gardens are fortunately not big pollen sources.
  • We will do our best to accommodate your dietary needs, please advise us in advance.

We are ideally suited to small groups of friends or family that want a place to themselves for their stay in Summerland. We will try to cater to your needs when you book all rooms for your exclusive use.

Thanks for reading and understanding our policies at Catbird Ridge.